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POLICY
& OBJECTIVES
IMSL Rail's quality policy is to achieve
sustained, profitable growth by providing services which consistently satisfy the
needs and expectations of its customers.
This level of quality is achieved through adoption of
a system of procedures that reflect the competence of
the Company to existing customers, potential customers and independent
auditing authorities.
Achievement of this policy involves staff and
associates, who are individually responsible for the quality of their
work, resulting in a continually improving working environment for all.
This policy is provided and explained to each employee by the Director of the
Company.
To achieve and maintain the required level of assurance
the Director retains responsibility for the Quality System with routine operation
controls.
The objectives of the Quality Assurance System
are:
a) To maintain an effective Quality
Assurance System complying with LINK-UP Quality Systems to which we are
currently working towards for approval.
b) To achieve and maintain a level of quality
which enhances the Company’s reputation with
Customers.
c) To ensure compliance with relevant statutory and safety
requirements.
d) To endeavour, at all times, to maximize customer satisfaction
with the services provided by
Infrastructure Management Systems
London.
Director (IMSL RAIL)
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